StemMate Support
For help with importing, separation, playback, exports or purchases, email ydsf16@163.com. Please include your device model, iOS version, and a short description of the problem. Do not send copyrighted media or payment details.
Common questions
Where are my projects? They are stored on your device. Check the project library in the app.
How do I restore Pro? Open Settings in the app and select Restore Purchases.
Can I process a video? Yes. Choose it from Files or Photos; StemMate extracts its audio for separation.
音轨拍档技术支持
导入、分轨、播放、导出或购买遇到问题时，请发邮件至 ydsf16@163.com，并说明机型、iOS 版本和问题现象。请勿发送受版权保护的媒体文件或支付资料。
常见问题
项目保存在哪里？项目保存在设备本地，可在 App 的项目库中查看。
如何恢复 Pro？打开 App 设置，选择“恢复购买”。
可以处理视频吗？可以。从“文件”或相册选择视频后，App 会提取音频进行分轨。